Shipping Policy

Our shipping hours are Monday - Friday, 9am - 3pm EST (excluding weekends and holidays)

Orders placed after shipping hours will begin processing the next business day. Orders placed on Friday after 3pm EST, as well as orders placed on Saturday and Sunday, will begin processing the following Monday. 

Shipping rates will be calculated and displayed at checkout before submitting your order.

Your order will then be carefully packaged and shipped out 1-3 business days (excluding holidays and weekends) after placing your order with us. Please allow an additional 2-7 business days for your package to reach you.

IMPORTANT NOTE: There could be potential delays due to a high volume of orders, especially around the holidays, personnel shortage or postal service issues that are outside of our control.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available in the mail carrier’s system. 

International Shipping

Shipping charges for your order will also be calculated and displayed at checkout. 

Your order may be subject additional import fees and taxes (including VAT), which are incurred once a shipment reaches your destination country. Additional charges that may apply are your sole responsibility as the customer.

International orders could take 6-8 weeks to arrive after they are shipped since all orders must pass through customs. Please keep in mind, the amount of time that takes is completely out of our hands. 

For international orders, if your package is unclaimed and returned back to us, we may refund the amount for the products, but the shipping cost will not be refunded. 

MOJAVE SALT is not responsible for any additional shipping costs that come from international shipping. We also do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery.